Terms & Conditions

Terms of Use

The Alunia website and related services are made available to you pursuant to the following terms and conditions and any other rules posted on our site. We do not represent or warrant that the information on our website is accurate, complete, or current. This includes pricing and availability information. We reserve the right to withdraw or amend this website, and any service or material we provide on the website, in our sole discretion without notice. We will not be liable if for any reason all or any part of the website is unavailable at any time or for any period. From time to time, we may restrict access to some parts of the website, or the entire website, to users, including registered users.

To access the website or some of the resources it offers, you may be asked to provide certain registration details or other information. It is a condition of your use of the Website that all the information you provide on the website is correct, current, and complete. You agree that all information you provide to register with this website or otherwise, including, but not limited to, through the use of any interactive features on the website, is governed by our Privacy Policy , and you consent to all actions we take with respect to your information consistent with our Privacy Policy.

If you choose, or are provided with, a user name, password, or any other piece of information as part of our security procedures, you must treat such information as confidential, and you must not disclose it to any other person or entity. You also acknowledge that your account is personal to you and agree not to provide any other person with access to this website or portions of it using your user name, password, or other security information. You agree to notify us immediately of any unauthorised access to or use of your user name or password or any other breach of security. You also agree to ensure that you exit from your account at the end of each session. You should use particular caution when accessing your account from a public or shared computer so that others are not able to view or record your password or other personal information.

We have the right to disable any user name, password, or other identifier, whether chosen by you or provided by us, at any time in our sole discretion for any or no reason, including if, in our opinion, you have violated any provision of these Terms of Use.

Copyright & Trademarks

All content of our website including text, graphic, logos, button icons and photography is property of Alunia, Botanic Dye Laboratory Limited., and is protected by Hong Kong and and international copyright, trademark, patent, trade secret, and other intellectual property or proprietary rights laws. You may copy, forward, and print hard copies of pages from this website solely for personal, non-commercial purposes related to placing an order or shopping with us.

You must not modify copies of any materials from this site, use any illustrations, photographs, video or audio sequences, or any graphics separately from the accompanying text, and delete or alter any copyright, trademark, or other proprietary rights notices from copies of materials from this site. You must not access or use for any commercial purposes any part of the website or any services or materials available through the website. 

The Company name, the terms, the Company’s trademarks, the Company logo, and all related names, logos, product and service names, designs, and slogans are trademarks of the Company or its affiliates or licensors. You must not use such marks without the prior written permission of the Company. All other names, logos, product and service names, designs, and slogans on this website are the trademarks of their respective owners.

Reliance on Information Posted

The information presented on or through the website is made available solely for general information purposes. We do not warrant the accuracy, completeness, or usefulness of this information. Any reliance you place on such information is strictly at your own risk. We disclaim all liability and responsibility arising from any reliance placed on such materials by you or any other visitor to the website, or by anyone who may be informed of any of its contents.

This website may include content provided by third parties, including materials provided by other users, bloggers, and third-party licensors, syndicators, aggregators, and/or reporting services. All statements and/or opinions expressed in these materials, and all articles and responses to questions and other content, other than the content provided by us, are solely the opinions and the responsibility of the person or entity providing those materials. These materials do not necessarily reflect the opinion of Alunia. We are not responsible, or liable to you or any third party, for the content or accuracy of any materials provided by any third parties.

Privacy Policy

Alunia respects our customers account information as private and confidential information and does not share this with outside parties. All information collected is used solely for the purpose of shopping with us. For more details, please refer to our Privacy Policy . By using the Website, you consent to all actions taken by us with respect to your information in compliance with the Privacy Policy. 

Online Purchases

All purchases through our site or other transactions for the sale of goods, or services, or information  formed through the website, or resulting from visits made by you, are governed by our Shipping and Returns Policy, which are hereby incorporated into these Terms of Use. Additional terms and conditions may also apply to specific portions, services, or features of the website. All such additional terms and conditions are hereby incorporated by this reference into these Terms of Use.

Purchase for Personal Use Only

You may purchase products only for personal use and not for resale. This includes, but is not limited to, graphic printing on blank t-shirts or hoodies for resale or rebranding.

Excessive / Flagged Shipping & Returns
Alunia regularly monitors returns to identify potential misuse or abuse of our shipping and returns policies. We may flag some customers who meet our criteria for excessive returns or abuse of these policies. Customers who are flagged may be subject to our review, and revocation of standard customer return policies. We reserve the right to refuse service to anyone.